1. Information we collect
We collect information that supports account creation, purchases, invoices, downloads, saved content, and support communication. This may include names, email addresses, billing details, and order-related records.
2. How we use information
Information is used to process purchases, manage subscriptions, provide download access, maintain account history, and respond to support or legal requests. Some data may also be used for fraud prevention and service quality review.
3. Support and account records
Support requests, invoice corrections, and licensing conversations may be retained so follow-up help can be provided and previous requests can be referenced where necessary.
5. Data access and updates
You can review parts of your profile, billing information, download history, and invoices from the account page. For account corrections or billing-related updates, contact support.
6. Questions about privacy
If you have concerns about how your account, billing, or support data is being handled, use the support page or live chat so the request can be reviewed.